Capability Groups Accenture's capability groups—Management Consulting and Technology & Delivery—build world-class capabilities and skills; develop knowledge capital; and create, acquire and manage assets to help clients achieve business goals.
Capability Maturity Model Integration (CMMI) Developed by the Software Engineering Institute (SEI) at Carnegie Mellon University, CMMI is a rating system that certifies a business's commitment to productivity, performance, cost efficiency and client satisfaction. The SEI has demonstrated that organizations adhering to CMMI standards can enjoy huge benefits such as increased use of key assets, enhanced productivity, reduced development time, lower costs and common processes for organizing work.
CMMI ratings come in five levels (one to five, with five being the most excellent). It replaces the Capability Maturity Model (CMM) certification. For more information, visit the Software Engineering Institute.
Career Counselor Everyone at Accenture is assigned a career counselor. This is someone who works in an area close to one’s own and who can give advice. Career counselors help one plan career steps, discuss any issues and decide how to develop one’s skills. While everyone is in charge of his or her own career (see Best People), career counselors are people individuals can turn to for career advice and guidance. This is a more formal relationship than the buddy.
Chief Information Officer (CIO) Organizationally, a CIO oversees a company’s information technology strategy and capability, specifically ensuring it enables its business strategy. Within Accenture, CIO refers to the organization that provides value-based technology solutions and services for Accenture, including developing and maintaining the technology and communications environment.
Client Service Business This business consists of our core consulting and outsourcing businesses. Covering issues from high-level strategic planning to solutions engineering and operations, our client service business integrates management and technology expertise to deliver life-cycle solutions and bottom-line results to hundreds of organizations around the world.
Client Value Creation An Accenture core value based on the following principles:
Communications & High Tech (C&HT) C&HT is one of Accenture's five distinct operating groups, each of which address a particular industry sector. This group comprises media and entertainment, high-tech industries and communications specialists; it currently serves 19 of the 21 telecommunications providers in the global Fortune 500. See Industry Groups.
Communities Groups of professionals, ranging in size from 75 to more than 100, that help build interpersonal relationships among Accenture people. These groups provide a structure in which many human resource processes are delivered to the individual, including training and sometimes mentoring.
Competitive Rewards The total rewards package used by Accenture to attract and retain the best people through fair and equitable compensation and promotion practices. The goal is to create a true meritocracy that directly links performance and compensation.
Consultant Accenture employees at this level develop stronger supervisory skills while enhancing their core competencies and ability to solve problems.
Consulting Accenture's Consulting workforce lies at the heart of its ability to innovate and deliver results that help create high performance. With in-depth specialist knowledge in business, industry, technical and functional areas, this team designs, builds and delivers high-value solutions that help clients move forward in every part of their business, from strategic planning to day-to-day operations. The ability to integrate all Accenture's workforces as required is key to our success in delivering effective solutions for our clients. See also Management Consulting, Business and Systems Integration Consulting and Technology Consulting
Consulting Projects Consulting projects generally take place at a client site, led by consultants skilled at collaborating with people from different areas within Accenture to deliver forward-thinking solutions. Consultants typically travel extensively and may work for a variety of clients.
Continuous Learning An initiative to create a supportive environment where risks are taken and lessons are learned; where learning is collective and individual, as well as rapid. Continuous learning focuses on possibility thinking, innovation and excellence.
Copyright Protects work of human authorship (including software, brochures, points of view); copyrights cover the manner in which the ideas are expressed, not the ideas themselves.
Core Technologies A group focusing on the technologies for building IT systems, such as network technologies, security and operations engineering.
Core Values Accenture's six core values represent our fundamental beliefs as an organization and guide the way we work with clients and each other. By consistently demonstrating our core values through our actions, we build trust in our working relationships. Our core values represent the way we bring Accenture to life:
Corporate Citizenship Being a good corporate citizen means taking an active responsibility for one’s actions and behavior. This could involve supporting the local community and charities, minimizing any negative impact on the environment, treating the workforce with respect and trading ethically. Accenture's corporate citizenship activities seek to ensure ensure maximum impact and employee involvement with the ultimate goal being to embed social responsibility in Accenture’s culture at a global and local level, using its core competencies in the giving of time and of financial donations. Accenture takes its role a good corporate citizen seriously, and has won numerous awards in recognition of its efforts.
Corporate Functions Managing and operating Accenture's internal business operations or back office, these functions support client teams in a wide variety of areas such as finance, human resources, IT, legal and marketing.
Customer Relationship Management (CRM) Accenture’s CRM group helps clients acquire, develop and retain more customers, increase the value of their customer relationships and enhance the economic value of their brands.